Payment Methods
Payment Methods
After Payment
Order Cancellation
Timeframe
Eligibility
Cost to Customer
How to Request
Note
Returns & Refunds (30-Day Satisfaction Guarantee)
Scenario
Cost to Customer
Return Destination
Additional Notes
Return Rules
Return Procedure
Return & Refund Policy Details
Shipping Policy (Standard Service Only)
United States
European Union
United Kingdom
Other Countries/Regions
Shipping Policy Details
*Estimated delivery times exclude customs delays and public holidays.
Warranty Policy
Within 12 months of purchase, LAGENIO provides free repair or replacement for manufacturing defects on phones bought at shop.lagenio.com.
Not Covered
Warranty Service – One Simple Standard
Warranty Policy Details
Optional Extended Protection
Want up to 2 years of coverage? Purchase LAGENIO Care device insurance.
Email info@lagenio.com for pricing and enrolment details.
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